Terms of Service

1. Acceptance of Terms

By accessing or using PlanrLyst ("Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

PlanrLyst is a content planning, scheduling, and analytics platform for creators and teams. We provide tools to plan, create, schedule, publish, and analyze content across multiple social media platforms.

3. Accounts & Registration

You must provide accurate, complete, and current information when creating an account. You are responsible for maintaining the security of your credentials and for all activity under your account. Notify us immediately at security@planrlyst.com if you suspect unauthorized access.

4. Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Post or transmit content that is unlawful, harmful, or infringing
• Attempt to gain unauthorized access to any system or network
• Use automated means that place excessive load on our infrastructure
• Resell or sublicense the Service without our written consent

5. Plans, Billing & Cancellation

Paid plans are billed monthly or annually as chosen at checkout. All fees are non-refundable except where required by law. You may cancel at any time; your access continues until the end of the current billing period. We reserve the right to modify pricing with 30 days' notice.

6. Intellectual Property

PlanrLyst and its licensors own all rights to the Service, including its design, code, and trademarks. You retain ownership of all content you create and publish through the Service.

7. Third-Party Integrations

The Service may connect to third-party platforms, products, and APIs, including social networks, messaging services, analytics services, payment processors, email providers, infrastructure providers, and other external services. Your use of such integrations is subject both to these Terms and to the separate terms, policies, permissions frameworks, and technical requirements imposed by the applicable third party.

By connecting a third-party account, you represent and warrant that you have full authority to grant the permissions requested, that you are authorised to act on behalf of the relevant person, page, channel, brand, business, or organisation, and that any content, data, or instruction transmitted through the Service complies with applicable law and the rules of the connected platform.

We may store and use access credentials, tokens, page or channel identifiers, account metadata, webhook event data, and related information to maintain the integration and provide the functionality you request. We may suspend, limit, or remove integrations where required by platform policies, legal obligations, security concerns, or technical changes outside our control.

Where you use AI-assisted features, we may transmit prompts, instructions, and generated outputs to contracted AI infrastructure providers solely to process the request you initiate. We configure supported AI providers to use zero-retention, no-training, or equivalent controls where available so customer prompts and outputs are not retained after processing, except where limited temporary retention is required under the provider's terms for security, abuse prevention, service reliability, or legal compliance.

We are not responsible for any act, omission, outage, enforcement decision, suspension, access restriction, API modification, feature removal, quota limitation, account disablement, or policy change made by any third-party platform, even where such action affects your ability to use a feature of the Service.

8. User Content and Platform Compliance

You retain responsibility for all content, captions, media, metadata, comments, replies, messages, and account actions transmitted, scheduled, published, synced, or otherwise processed through the Service. You acknowledge that you, and not PlanrLyst, are solely responsible for ensuring that such materials comply with intellectual property law, advertising law, consumer protection law, privacy law, defamation law, platform rules, community guidelines, and disclosure obligations, including any applicable requirements concerning sponsored content, promotions, or endorsements.

9. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind. We do not warrant uninterrupted or error-free operation.

10. Limitation of Liability

To the maximum extent permitted by law, PlanrLyst shall not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, or for any loss of profits, revenues, goodwill, business opportunity, anticipated savings, data, platform access, or third-party account availability arising out of or in connection with your use of the Service.

Without limitation, we shall not be responsible for losses arising from failed or delayed publishing, revoked tokens, expired credentials, webhook delivery failures, third-party API outages, platform moderation or enforcement actions, or any act or omission by a third-party provider.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated via email or in-app notification.

13. Contact

Questions? Contact us at legal@planrlyst.com.